Return and Refund Policy

Our return and refund policy is aligned with the Amazon.com policy, as all transactions and purchases are conducted through the Amazon platform. We prioritize customer satisfaction and aim to provide a seamless shopping experience. Therefore, please refer to the Amazon.com Return and Refund Policy for detailed information regarding returns, refunds, exchanges, and any related procedures.

For any inquiries or concerns regarding returns or refunds, we recommend contacting Amazon’s customer service directly, as they handle all aspects of the purchasing process. They will assist you in accordance with their established policies and procedures to ensure a satisfactory resolution.

Please note that our website acts as a platform to showcase products available on Amazon.com, and any transactional or financial interactions occur solely on the Amazon platform. Thus, we defer to their policies for all matters related to returns, refunds, and exchanges.

For more information, please visit the Amazon.com Return and Refund Policy or contact their customer service.

Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the e-commerce/blog website (“ditraheating.com”) owned and operated by DitraHeating.com (“Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by this Agreement. If you do not agree to these terms, please refrain from using the Website.

Acceptance of Terms
a. By accessing or using the Website, you affirm that you are at least 18 years old and capable of entering into a legally binding agreement.

b. You agree to comply with all applicable laws and regulations while using the Website.

Intellectual Property
a. The content, logos, designs, trademarks, and other intellectual property displayed on the Website are owned by the Company or its licensors and are protected by applicable intellectual property laws.

b. You may not use, modify, distribute, reproduce, or publish any content from the Website without prior written permission from the Company.

User Conduct
a. You are solely responsible for your use of the Website. You agree to use the Website for lawful purposes and to refrain from any activity that may disrupt, damage, or interfere with the proper functioning of the Website.

b. You must not engage in any unauthorized access to the Website, including attempting to gain access to restricted areas, interfere with other users’ access, or breach security measures.

c. You agree not to upload or transmit any harmful or offensive content, including but not limited to viruses, malware, spam, or any content that violates applicable laws or infringes upon intellectual property rights.

Backlinks
a. You may not use backlinks to the Website without obtaining prior written permission from the Company. The unauthorized use of backlinks is strictly prohibited.

b. To request permission for backlink usage, please contact us at sales@ditraheating.com.

Information Disclaimer
a. The information provided on the Website is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on the Website.

b. Any reliance you place on such information is strictly at your own risk. You acknowledge that any information or materials provided on the Website are for general guidance and do not constitute professional advice.

c. In no event shall the Company be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the use of or reliance on any information or materials on the Website.

Privacy Policy
a. Your use of the Website is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability
a. To the maximum extent permitted by law, the Company and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or the information provided on the Website.

Indemnification
a. You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, costs, or expenses arising out of your use of the Website, violation of this Agreement, or infringement of any intellectual property or other rights of any third party.

Modifications and Termination
a. The Company reserves the right to modify or terminate the Website or any part thereof, temporarily or permanently, without notice or liability.

b. We may also update or modify this Agreement from time to time, and the updated version will be posted on the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised terms.

Governing Law
a. This Agreement shall be governed by and construed in accordance with the laws of Canada, Ontario, without regard to its conflict of laws principles.

b. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in Canada, Ontario.

Severability
a. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

By using our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us at sales@ditraheating.com.